Dear all,*My family owns a object in Tara region, Serbia. They are having an issue with...

GetHuman-markorac's customer service issue with Booking.com from October 2019

Help with my Booking.com issue
The issue in GetHuman-markorac's own words
Dear all,*My family owns a object in Tara region, Serbia. They are having an issue with one reservation for the New Year's Eve.*The reservation is booked for six people, but the guests want to bring two more, that means eight in total number. They've informed us through messages about that. Altough we responded that we don't have capacity for eight people, they are insisting on coming. Also the Booking.com service from Zagreb, Croatia isn't helpful and they are not listening us. We want to decline the reservation in order to avoid any unneccessary situation and accidents. Please help us.

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Customer service issue
Reported by GetHuman-markorac
Oct 29th, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 28981 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-markorac started working on this issue
Oct 29th, 2019 8:39am
GetHuman-markorac confirmed the issue is fixed. Hooray!
Oct 29th, 2019 8:40am

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