We had booked our stay in Athens - Ranch Ekru Sept **-**. There was no mention of high...

GetHuman-zmendelo's Complaint About My Stay issue with Booking.com from October 2019

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The issue in GetHuman-zmendelo's own words
We had booked our stay in Athens - Ranch Ekru Sept **-**. There was no mention of high voltage power lines over the hotel. We have decided to leave after one night with promise from the owner of the refund. We have not received money back. Posted negative opinion for this reason. Booking has removed the opinion. Why?*Have stayed in many hotels on business and privately using your site with posting only positive opinions after stay.*Please refund the money or put our honest (negative) opinion back. *If not I will believe booking.com is dishonest by controling the message content by removing truthfull statements. I will have to stop using your site as I will loose the trust in you and will always wonder how accurate the description of the next hotel is? *Regards,*Zbigniew Mendelowski

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Booking.com

Complaint About My Stay issue
Reported by GetHuman-zmendelo
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 28731 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-zmendelo started working on this issue
Oct 26th, 2019 6:10pm
GetHuman-zmendelo indicated the issue is not fixed yet.
Oct 27th, 2019 12:56pm
GetHuman-zmendelo indicated the issue is not fixed yet.
Oct 27th, 2019 12:56pm