I received a confirmation email from Choice Hotels for a reservation on October **-**th...

GetHuman3799532's customer service issue with Booking.com from October 2019

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The issue in GetHuman3799532's own words
I received a confirmation email from Choice Hotels for a reservation on October **-**th which i did not book. I called the hotel and they told me that it was booked through booking.com and that is was prepaid with a master card on July **, **** and nonrefundable. I am not traveling to Little Rock AR nor did I book the hotel. I checked with the two master card accounts that I have and they don't see any such charges ($***.**) on either of my accounts but this makes me think that there is some kind of confusion going on. My email is *****@***.com.Please have someone contact me to clear this up. The confirmation number from the hotel is ********. I have spoken to the manager and she will be calling the police when that person arrives on Friday and is unable to present proper ID and credit card.*My number is ***-***-*****Thank you Linda Halligan

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Booking.com

Customer service issue
Reported by GetHuman3799532
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 28114 others
0 customers following this

Timeline

GetHuman3799532 started working on this issue
Oct 20th, 2019 7:53pm

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