Hello,*I recently booked a hotel under the name Emma Stow for the Louis Leger hotel in...

GetHuman-emmast's Change My Booking issue with Booking.com from October 2019

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The issue in GetHuman-emmast's own words
Hello,*I recently booked a hotel under the name Emma Stow for the Louis Leger hotel in Prague. My original dates were November **-**, but I would like to change the dates to October **-**. I called the hotel and they said this could be arranged without having to pay Booking.com's cancellation fee. I do not want to have to pay the cancellation fee, but I am willing to pay additional costs for a room this weekend. Please let me know what can be done on your end, I am in contact with the hotel directly and they seem to be able to work this out for me. Please let me know, I look forward to hearing from Booking.com. I'm very pleased with my experiences on Booking.com as well as the Price Match feature. I will be booking many reservations in the future through the website as I am traveling through Europe until Christmastime. It's so easy and convenient, I just made a mistake booking my first reservation! Please let me know what you can do to help me! I'm sorry for the troube!

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Booking.com

Change My Booking issue
Reported by GetHuman-emmast
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 27819 others
0 customers following this

Timeline

GetHuman-emmast started working on this issue
Oct 17th, 2019 1:52pm

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