My name is Gerwyn Wheeler. I booked a taxi for Sunday ** October from Franz-Joseph-stra...

GetHuman3760540's Question About A Booking issue with Booking.com from October 2019

Help with my Booking.com issue
The issue in GetHuman3760540's own words
I was trying to get someone to contact to taxi company as they said they could not find our booking even though Baris from Sixt had contacted me to say he was *.* miles away. From the airport. When we got our luggage he did not answer his phone d* we got a taxi at a cost of ** Euro’s even though we had paid the taxi weeks before our visit. ... My name is Gerwyn Wheeler. I booked a taxi for Sunday ** October from Franz-Joseph-strafie ***** Munchen Germany airport for **.** the flight took off late from Cairo we arrived at **.** I spoke to the driver has we landed and* Was told there was a marathon on and he could not get t* the airport but sent me a map of where he was, I asked someone where the location was and it appears it was **miles away how were we expected to take luggage that far, I could not get back to him as he did not answer his phone. We had t get a taxis at the airport at a cost of ** euros to the hotel. I tried contacted the Sixt office but did not have a ** digit code only our reference number from yourselves which is ********. We do not know if we will be picked up from H’Otello *B’** tomorrow at ** to catch our flight to Heathrow. Please can you check.
It was very frustrating especially has the human robot never managed to get some one to ring it kept saying *minutes. That does not work very frustrating.
I would like a refund on our taxi of ** Euro’s that we had to pay as the taxi did not pick up at the airport.
I am not a new customer
How GetHuman3760540 fixed the problem
I had no help no rep phoned me back. I tried ringing to no avail. The taxi that I booked with boooking.com did not pick up from Munich airport, I was told there was a marathon and they parked *.* miles away. Did not pick up, when I phoned. We got a taxi from the airport at a cost of ** Euros. Could not speak to anyone or could not contact booking.com.
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Booking.com

I was trying to contact booking.com about the above problem
Question About A Booking issue
Reported by GetHuman3760540
Oct 14th, 2019 - 2 years ago
Fixed
GetHuman3760540 shared how to fix
Seen by 24 customers so far
Similar issue to 27483 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman3760540 started working on this issue
Oct 14th, 2019 7:13am
GetHuman3760540 indicated the issue is not fixed yet.
Oct 14th, 2019 2:09pm
GetHuman3760540 indicated the issue is not fixed yet.
Oct 14th, 2019 2:12pm
GetHuman3760540 indicated the issue is not fixed yet.
Oct 14th, 2019 3:29pm
GetHuman3760540 indicated the issue is not fixed yet.
Oct 14th, 2019 5:18pm
GetHuman3760540 indicated the issue is not fixed yet.
Oct 15th, 2019 6:40pm
GetHuman3760540 indicated the issue is not fixed yet.
Oct 15th, 2019 6:42pm
GetHuman3760540 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 6:42pm

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