My name is Gerwyn Wheeler. I booked a taxi for Sunday ** October from Franz-Joseph-stra...

I was trying to get someone to contact to taxi company as they said they could not find our booking even though Baris from Sixt had contacted me to say he was *.* miles away. From the airport. When we got our luggage he did not answer his phone d* we got a taxi at a cost of ** Euro’s even though we had paid the taxi weeks before our visit. ... My name is Gerwyn Wheeler. I booked a taxi for Sunday ** October from Franz-Joseph-strafie ***** Munchen Germany airport for **.** the flight took off late from Cairo we arrived at **.** I spoke to the driver has we landed and* Was told there was a marathon on and he could not get t* the airport but sent me a map of where he was, I asked someone where the location was and it appears it was **miles away how were we expected to take luggage that far, I could not get back to him as he did not answer his phone. We had t get a taxis at the airport at a cost of ** euros to the hotel. I tried contacted the Sixt office but did not have a ** digit code only our reference number from yourselves which is ********. We do not know if we will be picked up from H’Otello *B’** tomorrow at ** to catch our flight to Heathrow. Please can you check.

It was very frustrating especially has the human robot never managed to get some one to ring it kept saying *minutes. That does not work very frustrating.

I would like a refund on our taxi of ** Euro’s that we had to pay as the taxi did not pick up at the airport.

I am not a new customer