Hi guys,**I booked a hotel in Magaluf : Universal Hotel Florida Adults Only for the per...

GetHuman3581962's Refund My Booking issue with Booking.com from September 2019

Help with my Booking.com issue
First: share to improve GetHuman3581962's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3581962 may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman3581962's own words
Hi guys,**I booked a hotel in Magaluf : Universal Hotel Florida Adults Only for the period ** September- * October, Confirmation Number: **********, and I selected the straight payment, and paid ( the amount it is freezed by booking.com) but then I founded something much nicer, and cancelled my booking with them and re-booked for Sunlight Bahia Principe Coral Playa, ** September- * October, Confirmation Number: **********.***Can you please unfreeze the amount that I paid to be able to pay for the Sunlight Bahia Principe Coral Playa, ** September- * October, Confirmation Number: **********? I don't really want to wait so long for automatic refund, I would like to pay and assure myself that the booking is ***% confirmed.**Please reply.**Kind regards,*Anna

GetHuman3581962 did not yet indicate what Booking.com should do to make this right.

How GetHuman3581962 fixed the problem

We are waiting for GetHuman3581962 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Refund My Booking issue
Reported by GetHuman3581962
Sep 13th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 24452 others
0 customers following this

Timeline

GetHuman3581962 started working on this issue
Sep 13th, 2019 2:17pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians