I received a $** coupon from booking.com and when I booked through booking.com a hotel...

GetHuman-kurthenh's customer service issue with Booking.com from August 2019

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The issue in GetHuman-kurthenh's own words
I was trying to enter the booking.com coupon code but did not find a link to enter it ... I received a $** coupon from booking.com and when I booked through booking.com a hotel&car&airfare I was unable to apply my coupon code because on the website was NO link to enter my coupon code: fxs*rmsn**.*Will Matthew Gerrie stick to his promise and pay me the reward of $ **?*Confirmation Number: ***********PIN code: ****
This was frustrating because I got the coupon last week and used only booking.com and not other sites that had special deals. Next time, perhaps I should I skip booking.com?
Please deduct the promised $ amount either from my bookings bill OR send me a cheque OR transfer the amount to my credit card
I am a booking.com customer for more than * years
I did receive no call during the promised time period. What is going on?
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Booking.com

booking travel, hotel and car rental with booking.com
Customer service issue
Reported by GetHuman-kurthenh
Aug 1st, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 20046 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-kurthenh started working on this issue
Aug 1st, 2019 10:38pm
GetHuman-kurthenh indicated the issue is not fixed yet.
Aug 2nd, 2019 7:33pm
GetHuman-kurthenh indicated the issue is not fixed yet.
Aug 4th, 2019 11:07pm

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