Confirmation ************Hello,**A customer service representatives instructed me to wr...

GetHuman3009959's Overcharge on Account issue with Booking.com from May 2019

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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman3009959's own words
Confirmation ************Hello,**A customer service representatives instructed me to write to you. My PIN is ******My husband and I stayed at Airport Bari-Palese (see referenced confirmation number) for one night on May **, **** and were charged about $***. to my credit card legitimately.**Today I reviewed by credit card charges on line, There were two charges to B & B Airport Bari - Palese on May **, ****. One was for almost $****. and the second of the same date for $***. We was not in Italy on said dates* both charges are FRAUDULENT CHARGES. I cancelled my credit card today.**As the only evidence to demonstrate the compromise of my credit card is my bank statement, I am unwilling to send it to you. If you need additional information, please e-mail me, or you may call me at work at (***)***-****.**This incident is very worrisome and concerns me greatly. I hope that Bookings.com will take appropriate steps to insure future security of my billing information, and will compensate me for my distress.**Thank you,*Alice J. Garfield

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Booking.com

Overcharge on Account issue
Reported by GetHuman3009959
May 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 14782 others
0 customers following this

Timeline

GetHuman3009959 started working on this issue
May 31st, 2019 2:50pm