I accidentally booked an apartment on wrong date by mistake when planning my summer vac...

GetHuman2964801's customer service issue with Booking.com from May 2019

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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman2964801's own words
I accidentally booked an apartment on wrong date by mistake when planning my summer vacation in Austria. I immediately contacted booking.com customer service and the property owner to change the date. But they responded me two days later that I can't change date and I have to pay *** Euro for cancellation. Is it possible to waive my cancellation fee or at least reduce it? I just think *** Euro may be too much as penalty for a customer who booked the wrong day by mistake, I didn't mean to randomly book a apartment and cancel it for fun. Actually, I think booking.com should also take part of the responsibility because no obvious note about the reservation date before confirmation.
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Customer service issue
Reported by GetHuman2964801
May 22nd, 2019 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 1 customer so far
Similar issue to 14313 others
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GetHuman2964801 started working on this issue
May 22nd 1:10pm