The room smelled foul and made me dizzy, as well as gave me a headache. The toilet bowl...

GetHuman-andaniel's Refund My Booking issue with Booking.com from May 2019

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The issue in GetHuman-andaniel's own words
The room smelled foul and made me dizzy, as well as gave me a headache. The toilet bowl had ***** on it and everything was extremely dusty. The room was unclean and had leftover items from the previous stay, like bobby pins. I voiced my complaints to the front desk, but they had no other rooms available and no maid was present to clean the room again. They unfortunately could not give me a refund because I booked through a third party.
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Booking.com

Refund My Booking issue
Reported by GetHuman-andaniel
May 22nd, 2019 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 1 customer so far
Similar issue to 14293 others
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Timeline
GetHuman-andaniel started working on this issue
May 22nd 4:45am