*********** red roof inn Pensacola did not find reservation because you showed name a...

GetHuman-sgreff's Refund My Booking issue with Booking.com from May 2019

Help with my Booking.com issue
First: share to improve GetHuman-sgreff's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sgreff may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-sgreff's own words
*********** red roof inn Pensacola did not find reservation because you showed name as Chase, nofirst instead of Smith, Chase so I had to pay for the room Please call Red Roof ask for Karissa manager has approved full refund $***.** to Shirley Greff booking for *******. I had reserved * rooms thru you and only used * reservation for Shirley Greff property could not find one for Chase Smith please call me at ***-***-****. please call the property and they will verify
GetHuman-sgreff did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-sgreff fixed the problem
We are waiting for GetHuman-sgreff to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Refund My Booking issue
Reported by GetHuman-sgreff
May 21st, 2019 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 14261 others
0 customers following this
Timeline
GetHuman-sgreff started working on this issue
May 21st 3:15pm
GetHuman-sgreff indicated the issue is not fixed yet.
May 21st 7:39pm