My name is Nil Plant. I stayed in Box Poshtel Hostel in Old Town Phuket between **th Fe...

GetHuman-nilplant's Overcharge on Account issue with from May 2019

Help with my issue
First: share to improve GetHuman-nilplant's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nilplant may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-nilplant's own words
Get a refund ... My name is Nil Plant. I stayed in Box Poshtel Hostel in Old Town Phuket between **th Feb- *rd March. They tried to use my card twice, for payment but told me the machine was not working. These two transactions of £**.** went through and I emailed them four times about it and sent a photo of my bank statement.They are not responding.*Please contact the hostel for a refund. They should be accountable to you.
They are not responding
I am honest and active customer
Emailed them four times
I have an issue with too
How GetHuman-nilplant fixed the problem
We are waiting for GetHuman-nilplant to fix the problem and share the solution with the rest of us customers.
Please help with my issue
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Overcharge on Account issue
Reported by GetHuman-nilplant
May 20th, 2019 - a mon ago
I have an issue with too
Not resolved
Seen by 4 customers so far
Similar issue to 14224 others
0 customers following this
GetHuman-nilplant started working on this issue
May 20th 6:30pm
GetHuman-nilplant indicated the issue is not fixed yet.
May 21st 12:05am