My name is Nil Plant. I stayed in Box Poshtel Hostel in Old Town Phuket between **th Fe...

GetHuman-nilplant's Overcharge on Account issue with Booking.com from May 2019

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The issue in GetHuman-nilplant's own words
Get a refund ... My name is Nil Plant. I stayed in Box Poshtel Hostel in Old Town Phuket between **th Feb- *rd March. They tried to use my card twice, for payment but told me the machine was not working. These two transactions of £**.** went through and I emailed them four times about it and sent a photo of my bank statement.They are not responding.*Please contact the hostel for a refund. They should be accountable to you.
They are not responding
Refund
I am honest and active customer
Emailed them four times
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Booking.com

Overcharge on Account issue
Reported by GetHuman-nilplant
May 20th, 2019 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 4 customers so far
Similar issue to 14224 others
0 customers following this
Timeline
GetHuman-nilplant started working on this issue
May 20th 6:30pm
GetHuman-nilplant indicated the issue is not fixed yet.
May 21st 12:05am