The Hotel I booked with you guys doesn't exist. It isn't a real hotel, therefore leavin...

GetHuman-chrismth's Refund My Booking issue with Booking.com from May 2019

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The issue in GetHuman-chrismth's own words
The Hotel I booked with you guys doesn't exist. It isn't a real hotel, therefore leaving me stranded at *AM in Rome Italy where I dont speak the language..... This was the absolute worse experience in my life and literally ruined my vacation because I had to find a different hotel and spend an additional $*** that was not budgeted for hotels on top of the $*** I spent through your website. I have used booking.com a ton and will never use you again because of this
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Booking.com

Refund My Booking issue
Reported by GetHuman-chrismth
May 20th, 2019 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 5 customers so far
Similar issue to 14182 others
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Timeline
GetHuman-chrismth started working on this issue
May 20th 11:26am