Hello, we feel obliged to inform you that pur * nights booking at the Maltings in Shept...
GetHuman2948307's Complaint About My Stay issue with Booking.com from May 2019
Help with my Booking.com issue
The issue in GetHuman2948307's own words
Hello, we feel obliged to inform you that pur * nights booking at the Maltings in Shepton Mallet UK fot ** and ** May has a complete disaster. The accommodation was impossible to find, the directions were useless, signage non*existent, local people had never heard of the place and the contact person did not answer our telephone calls. After * *** hours of searching we had no choice but to find alternative accommodation,. As well as causing stress and frustration this bad experience will cost us extra financial outlay. We are very disappointed and most unhappy. We cannot possibly recommend this accommodation to anyone else. We have notified the owner of the Maltings property by e-mail of our disappointment and of our intention to report this incident to your office. He did contact us by email much later in the night,. By then we booked alternative rooms. Please advise. *Kind regards*Helen and Bert Fine
GetHuman2948307 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman2948307 fixed the problem
We are waiting for GetHuman2948307 to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.