I got problem with my booking. My booking application accidentally reload my booking an...

GetHuman2945359's Refund My Booking issue with Booking.com from May 2019

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The issue in GetHuman2945359's own words
I got problem with my booking. My booking application accidentally reload my booking and I thought it was gone. I checked my email I didnt receive a confrimation. I tried checking again the hotel and it says sold out already. And so I just decided to book to the other hotel. And when I checked my email after ** minutes I got the confirmation to my first one. Now I have a double booking. It says nonrefundable but I need to cancel my first booking.
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Booking.com

Refund My Booking issue
Reported by GetHuman2945359
May 18th, 2019 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 14087 others
0 customers following this
Timeline
GetHuman2945359 started working on this issue
May 18th 4:04pm
GetHuman2945359 indicated the issue is not fixed yet.
May 20th 12:11am