i have been emailing (through booking.com to the sercoel suites del mar my name is *Ju...

i have been emailing (through booking.com to the sercoel suites del mar my name is *Julie Healey*details below of all reservation including number , i have simply asked for a receipt for the money as this is one of these hotels that take your money in full when you pay .. whilst i have no problems what ever with that i merely want a receipt ! they have sent * emails so far asking for my email address i replied now they want my name address booking agent date i paid etc passport number!! to issue a receipt... ( I have done this ) i have even sent them a copy of my bank stamen t showing clearly the money paid to them on **th april ****. i still have no receipt .. can you please intervene and get them to send me one ,thanks julie *Check-in: *Mon ** Jul ******Check-out: *Thu ** Jul ******Property name: *Sercotel Suites del Mar**Booking number: *************Total guests: *