Hi,**My name is Niall O'Byrne, I have a booking confirmed for the Novum Belmondo Hotel...
GetHuman-nialloby's Change My Booking issue with Booking.com from May 2019
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Hi,**My name is Niall O'Byrne, I have a booking confirmed for the Novum Belmondo Hotel Hamburg, Germany from **th May to *nd June (Booking confirmation **********).**We have booked *x triple rooms & *x double. **One of our guests has dropped out unfortunately. As this is a significant booking we were hoping to revise just one of the triple rooms to a double room and ensure a reduced fee of €*** for that room instead of the €*** currently being charged for the triple.**This would leave us with *x triple & *x double rooms.**I contacted the hotel and they said Booking.com are best to deal with the query.**Thanks for your help.**Kind Regards,*Niall
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