Hi,**My name is Niall O'Byrne, I have a booking confirmed for the Novum Belmondo Hotel...

GetHuman-nialloby's Change My Booking issue with Booking.com from May 2019

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The issue in GetHuman-nialloby's own words
Hi,**My name is Niall O'Byrne, I have a booking confirmed for the Novum Belmondo Hotel Hamburg, Germany from **th May to *nd June (Booking confirmation **********).**We have booked *x triple rooms & *x double. **One of our guests has dropped out unfortunately. As this is a significant booking we were hoping to revise just one of the triple rooms to a double room and ensure a reduced fee of €*** for that room instead of the €*** currently being charged for the triple.**This would leave us with *x triple & *x double rooms.**I contacted the hotel and they said Booking.com are best to deal with the query.**Thanks for your help.**Kind Regards,*Niall
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Booking.com

Change My Booking issue
Reported by GetHuman-nialloby
May 10th, 2019 - 2 mons ago
I have an issue with Booking.com too
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Seen by 2 customers so far
Similar issue to 13577 others
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GetHuman-nialloby started working on this issue
May 10th 12:37pm