inquire potential booking, if price matching exist plus special discount on top

GetHuman-slestell's customer service issue with Booking.com from May 2019

Help with my Booking.com issue
The issue in GetHuman-slestell's own words
The problem: inquire potential booking, if price matching exist plus special discount on top
GetHuman-slestell did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-slestell fixed the problem
At long last with patience, I managed to find a local phone number to call after I sent off my query via email. Talked on the phone for half an hour before I could understand how price matching works in booking.com's policy. staff on the phone tried to be helpful but with currency conversion problem. Now have to wait until hotel stay in is over before I can tell how the price matching refund will be handled.*Suggest booking.com have a ****or*** phone number clearly indicated for customers to contact.
Please help with my Booking.com issue
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-slestell
May 10th, 2019 - 2 mons ago
I have an issue with Booking.com too
Fixed
GetHuman-slestell shared how to fix
Seen by 9 customers so far
Similar issue to 13573 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-slestell started working on this issue
May 10th 11:08am
GetHuman-slestell confirmed the issue is fixed. Hooray!
May 10th 9:00pm
GetHuman-slestell confirmed the issue is fixed. Hooray!
May 10th 9:01pm