I had reservations in west borough mass for tonight. We checked in and no reservation...

GetHuman2643854's complaint issue with Booking.com from March 2019

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The issue in GetHuman2643854's own words
I had reservations in west borough mass for tonight. We checked in and no reservation. I called on Sunday after I made reservations and the staff told me it was too soon. I waited all week and no reservation. I got confirmation last Sunday I had the reserved room. Confirmation number ********** pin code ****. This is what I got back from you. Do not use my card because the reservation was not there. I looked for a number and you have nothing listed. I am not happy with this service. Thank you, Janet Taylor
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Booking.com

complaint issue
Reported by GetHuman2643854
Mar 31st, 2019 - 6 mons ago
I have an issue with Booking.com too
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Seen by 1 customer so far
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Timeline
GetHuman2643854 started working on this issue
Mar 31st 12:27am