Just to clarify that I had to cancel my booking at sea haze apartment . Poole yesterda...
GetHuman-ruthbarb's Refund My Booking issue with Booking.com from March 2019
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-ruthbarb's own words
Just to clarify that I had to cancel my booking at sea haze apartment . Poole yesterday. Friday **-sun**r*servation n* **********.***My wife was taken into hospital urgently. **I had contacted the property yesterday morning to ask for a refund. **The owner Jackie has been brilliant and very understanding. **I believe that a full refund has been credited to our account **Thank you**Ruth and Luc BARBIER
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How GetHuman-ruthbarb fixed the problem
I contacted the property directly when I realised I was unable to attend due to an urgent day in hospital
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