My M&S Credit Card has been illegally used after I booked a hire car at Alicante Airpor...

GetHuman-geesinsp's complaint issue with Booking.com from March 2019

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The issue in GetHuman-geesinsp's own words
My M&S Credit Card has been illegally used after I booked a hire car at Alicante Airport on ********. On my bank statement it shows on ******** someone booked a hotel room in Amsterdam via Booking.com for £**-** plus non sterling transaction of £*-**.*I have contacted my bank for a refund and they say that I should contact you to find out who booked this hotel illegally using my card. I live in the UK.*Lawrence Gee
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Booking.com

complaint issue
Reported by GetHuman-geesinsp
Mar 28th, 2019 - a mon ago
I have an issue with Booking.com too
Fixed
Seen by 9 customers so far
Similar issue to 11549 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-geesinsp started working on this issue
Mar 28th 5:26pm
GetHuman-geesinsp indicated the issue is not fixed yet.
Mar 29th 7:30pm
GetHuman-geesinsp indicated the issue is not fixed yet.
Mar 31st 9:02pm