I had a booking at Copthorne Tara Hotel London Kensington for the **th March **** for o...
GetHuman-mgbloor's customer service issue with Booking.com from March 2019
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I had a booking at Copthorne Tara Hotel London Kensington for the **th March **** for one night. When my husband and I arrived they could not find the booking even though I had it on my phone and a paper copy. We had to leave our credit card number we did not have breakfast even though I had booked it original with you, but they did find us another room. the confirmation no ********** can you please let me know what happen and refund me the full amount of £***.**p. Thanking you. Mrs M I Bloor
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