I booked a reservation for three nights at Quality Inn Clearwater Floridq with in minut...

GetHuman2223319's customer service issue with Booking.com from February 2019

9 views
 | 
9948 similar
 | 
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman2223319 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2223319's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2223319 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman2223319's own words
rebook for correct dates ... I booked a reservation for three nights at Quality Inn Clearwater Floridq with in minuts of booking I realized I had booked it in the wrong month, I wanted it booked for March ** through March **rd- if you look at the calendar February and March dates align on the same weekdays February **th is a Wednesday, and March **th is a Wednesday. realizing the mistake I tried to get it fixed to change the booking. the "Help Assistant" that you can correspond with said I had to wait ** hours until they hear back from the property. I waited the ** hours.. no respond only that I could cancel for the fee of $***. -- the booking was for $***. I call the hotel after ** hrs, they indicated they did not have a reservation for me. now on Booking.com it shows cancelled for the $*** * my credit card still shows the $*** charge with no credit... I would be willing to book the original desired dates of March ** March **, and pay if the difference if the new dates are at a different price, but not if I am charged the $*** or the $****Confirmation number: ***********Name one the booking :Pamela Cotter*contact number *** ***-*****email *****@***.com
GetHuman2223319 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman2223319 fixed the problem
We are waiting for GetHuman2223319 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2223319 fixes it.
This email address isn't valid

Booking.com

booked a hotel stay
Customer service issue
Reported by GetHuman2223319
Feb 16th, 2019 - 9 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 9 customers so far
Similar issue to 9948 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2223319 started working on this issue
Feb 16th 7:21pm