Hi*Refer to booking number ****.***.*****I booked the Avenue Plaza Hotel in New Orleans...

GetHuman2215072's customer service issue with Booking.com from February 2019

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The issue in GetHuman2215072's own words
Hi*Refer to booking number ****.***.*****I booked the Avenue Plaza Hotel in New Orleans on January **, **** and cancelled the reservation February **, ****.*I was charged $***.** CAN and was only refunded $***.** CAN.**Booking.com showed full refund if I cancelled ** hours before the arrival date, that being around April ** and which I did.**Why was I not refunded the full $***???**I should NOT pay $* exchange rate on this booking.*Thank you*Guido Mennes
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Booking.com

Customer service issue
Reported by GetHuman2215072
Feb 15th, 2019 - 8 mons ago
I have an issue with Booking.com too
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Seen by 6 customers so far
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Timeline
GetHuman2215072 started working on this issue
Feb 15th 5:13pm