Hi*Refer to booking number ****.***.*****I booked the Avenue Plaza Hotel in New Orleans...

GetHuman2215072's customer service issue with Booking.com from February 2019

9893 similar
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman2215072 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2215072's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2215072 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman2215072's own words
Hi*Refer to booking number ****.***.*****I booked the Avenue Plaza Hotel in New Orleans on January **, **** and cancelled the reservation February **, ****.*I was charged $***.** CAN and was only refunded $***.** CAN.**Booking.com showed full refund if I cancelled ** hours before the arrival date, that being around April ** and which I did.**Why was I not refunded the full $***???**I should NOT pay $* exchange rate on this booking.*Thank you*Guido Mennes
GetHuman2215072 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman2215072 fixed the problem
We are waiting for GetHuman2215072 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2215072 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2215072
Feb 15th, 2019 - 8 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 6 customers so far
Similar issue to 9893 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2215072 started working on this issue
Feb 15th 5:13pm