Due to the icy roads we are unable to get to Kansas City which is about *** miles away...

GetHuman2213215's customer service issue with Booking.com from February 2019

9882 similar
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman2213215 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2213215's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman2213215's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2213215 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman2213215's own words
Due to the icy roads we are unable to get to Kansas City which is about *** miles away. We were not expecting such a wide spread of ice North of us. We would really appreciate a refund for our stay. We would even take a change in venue South of us to Oklahoma since we are on the Border of the ice storm. I have been a loyal customer to Bookings.com for anytime we travel and enjoy the ease and pricing. If cancellation or change in venue isn’t possible could we move the date? Thank You for your time.
GetHuman2213215 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman2213215 fixed the problem
We are waiting for GetHuman2213215 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2213215 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2213215
Feb 15th, 2019 - 8 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 9 customers so far
Similar issue to 9882 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2213215 started working on this issue
Feb 15th 1:03pm