We checked in at the clarion hotel and suites on po*tage in Winnipeg we were supposed t...

GetHuman2042338's customer service issue with Booking.com from January 2019

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The issue in GetHuman2042338's own words
We checked in at the clarion hotel and suites on po*tage in Winnipeg we were supposed to have a hot tub room and to my surprise we didn't and when i asked they said I didn't book one it was just a deluxe king and I am confused I left our daughter at home because of a romantic weekend and not the room i thought i booked but for an extra *** dollars i can have the hot tub room lol Then they tell me I shouldn't have booked through bookings .com and there rate was a *** dollars cheaper well I use bookings for everything is this true and if so not very impressed please let me know about my booking and how I could have been so wrong
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Customer service issue
Reported by GetHuman2042338
Jan 26th, 2019 - 3 mons ago
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GetHuman2042338 started working on this issue
Jan 26th 4:13am