Booked a hotel room at the Spindrift Inn in Monterey, C*A for ****. Wrong date and I ne...

GetHuman-jpdolanj's customer service issue with Booking.com from January 2019

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The issue in GetHuman-jpdolanj's own words
Booked a hotel room at the Spindrift Inn in Monterey, C*A for ****. Wrong date and I need to change to ****. I called the hotel directly and they do have availability for the same room on that date at an even lower rate than I am paying. No problem, I am willing to pay your rate, but MUST change the date. If the credit charge is placed I will dispute it and cancell my credit card, if I have to. Please contact me with some resolution to this situation.
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Booking.com

Customer service issue
Reported by GetHuman-jpdolanj
Jan 25th, 2019 - 3 mons ago
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GetHuman-jpdolanj started working on this issue
Jan 25th 7:49pm