Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-katolley may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-katolley's own words
I contacted you on *-** and have not heard back yet. my confirmation number is ********** and my pin is ****. At your request I filled out a review of my stay. The property owner contacted me * separate times because she didn't like what I wrote. She contacted me * times AFTER I told them to NEVER contact me again. Don't you have any control over this? They were rude, insulting and VERY unprofessional. THEY SHOULD NOT BE ALLOWED TO HARASS ME LIKE THIS! I'd like to know what you plan on doing about this situation? If they can harass me in this way why would I ever use your services again? My review was accurate AND very similar to many, many other reviews (which I wish I had read before booking) and then I get subjected to angry hateful emails sent to my home account?? How do you intend to fix this situation? I have all * emails from the George Inn for your review so you can judge for yourself if this is appropriate or not.
GetHuman-katolley did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-katolley fixed the problem
We are waiting for GetHuman-katolley to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.