I have made a terrible mistake in my booking, reference **********.... I am hoping that...

GetHuman-annemca's customer service issue with Booking.com from January 2019

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The issue in GetHuman-annemca's own words
I have made a terrible mistake in my booking, reference **********.... I am hoping that you can help me.*I booked for * nights from the *th to the **th August through Booking.com, however, the only flight home to Dublin, Ireland is from Pisa Airport @ **:**am on the **th August.*This would mean that we would have to travel through the night to get to the airport on time, which is a daunting task for me !!*I was hoping that I could change my booking to the **th August and receive a refund from yourselves...... I would greatly appreciate this as I am very upset at making this mistake ?*I have booked a Hotel thru Booking.com for the night of the **th August in Pisa - ref :**********
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Customer service issue
Reported by GetHuman-annemca
Jan 14th, 2019 - 9 mons ago
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Name on the booking
Booking reference
4 digit PIN
GetHuman-annemca started working on this issue
Jan 14th 3:31pm