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Before contacting them, items GetHuman-gwdandad may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-gwdandad's own words
My name is Geoff Duggan and I live in Sydney. Earlier today, Monday ** January Sydney time, I was on the Booking.com website and reserved a single room at the Thistle City Barbican, London from * February to ** February. I was not asked to give a name but the reservation comes up when I log on to the Booking.com website so it must be linked to my email address.**I want to cancel the reservation. Would you please cancel the reservation and confirm that has been done.
GetHuman-gwdandad did not yet indicate what Booking.com should do to make this right.
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How GetHuman-gwdandad fixed the problem
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