I want to make a modification to a booking made in the name of Rob Mackay at Vue apartm...

GetHuman-iandlmac's customer service issue with Booking.com from January 2019

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The issue in GetHuman-iandlmac's own words
I want to make a modification to a booking made in the name of Rob Mackay at Vue apartments in Geelong. I have made a booking for a * bedroom apartment for * nights **** an ****. My confirmation is ***********. I would like this booking cancelled and changed to a * bedroom apartment for * nights Thurs **** Fri **** and Sat ****. Could you please confirm the total price for me for the * nights * bedroom apartment and the actual difference that will need to be paid. I can send credit card details for you to charge the difference. I have spoken to Vue apartments and they have confirmed that a room is available. With thanks Lyn Mackay
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Booking.com

Customer service issue
Reported by GetHuman-iandlmac
Jan 13th, 2019 - 9 mons ago
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GetHuman-iandlmac started working on this issue
Jan 13th 11:11pm