Sir, I made a booking at Hilton Garden Inn San Francisco Oakland Bay Bridge for my Vice...
GetHuman1930773's customer service issue with Booking.com from January 2019
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The issue in GetHuman1930773's own words
Sir, I made a booking at Hilton Garden Inn San Francisco Oakland Bay Bridge for my Vice Chancellor confirmation number ********** who was to visit UC Berkeley on work. I made the booking on his behalf with my credit card.**As the Vice Chancellor is now not travelling to the USA, I cancelled the booking only to realize after doing it that it seems to be a non refundable booking. I fear the amount has been charged to my credit card.**It is a big amount and I am devastated as I will have to pay for it . It is too big an amount for me to bear, and it is distressing for me as a senior citizen. And it was done for my Vice Chancellor for which I have to pay the penalty**I always use Booking. com form making all my overseas hotel bookings .**I am earnestly pleading with you to help in resoling the issue without any penalty to me**I look forward to hearing from you**Kind regards**Kartar Singh
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