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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1905539's own words
Booked a hotel that was on the list that was to be pet friendly. property owner call after I placed the reservation to say that dogs were not allowed to stay. The Addy is an emotional support dog for my husband who has MS.. I then booked another hotel that worked out find but I was billed with a ** dollar cancel fee from the first booking.. pin code **** ** ****.***.*** North Country American Inn.. I would like some confirmation about having the charge dropped because I made the reservation in good faith that the hotel was on the bring Fido list. thank you ..
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