I have just booked Hotel, Le Royal Meridian at Chennai. I reached the hotel but I was i...

GetHuman1899084's customer service issue with Booking.com from January 2019

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The issue in GetHuman1899084's own words
I have just booked Hotel, Le Royal Meridian at Chennai. I reached the hotel but I was informed that my booking information has not yet reached them (hotel). **I made a clear mention that my arrival time would be between **:** to **:** am. But now I am not given room at this odd hours just because the information of my booking has not reached hotel people. **This is a horrible experience. **Please respond immediately. **I wish to stay only for few hours but I am struggling. Please respond or cancel my booking because my booking is useless if I am not given any room now. **Regards *Dr. James Stephen
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Booking.com

Customer service issue
Reported by GetHuman1899084
Jan 4th, 2019 - 3 mons ago
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Seen by 2 customers so far
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GetHuman1899084 started working on this issue
Jan 4th 9:29pm