Good morning**I booked for a place to stay in Osaka Japan via booking.com from Jan * to...

GetHuman1889921's customer service issue with Booking.com from January 2019

3 views
 | 
8333 similar
 | 
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman1889921 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1889921's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1889921 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1889921's own words
Good morning**I booked for a place to stay in Osaka Japan via booking.com from Jan * to Jan * and my confirmation number: *************Since we checked in last Jan *, we have had no heater. I emailed owner to send people to fix but all they have done so far is emIl me how to use the heater remote. I have done all theynsaid but no heat up to now. It is our *nd night in Osaka sleeping in * or * deg. I am with my ** year old mother in law and she can not sleep because of the cold. Please note that if they do not fix the heater on Jan *, i will look for a new place to stay and demand i get a refund. I will provide you with all the necessary email exchange we have to prove that they have done little to fix the problem.*I am also sending you a screenshot of my booking for your reference with one of their responce to me how theynare handling the situation.**Wifi also iant working. **I would appreciate if you could contact owners of our booking to demand that they do something immediately or i will transfer tomorrow and aak that you refund me for the inconvenience
GetHuman1889921 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman1889921 fixed the problem
We are waiting for GetHuman1889921 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1889921 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman1889921
Jan 3rd, 2019 - 4 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 8333 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1889921 started working on this issue
Jan 3rd 7:30pm