I booked a room for the Manhattan in Times Square, New York, NY. from Dec **- Jan *rd...

GetHuman1836441's customer service issue with Booking.com from December 2018

9 views | 7982 similar | 0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman1836441 to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1836441's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1836441 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1836441's own words
I booked a room for the Manhattan in Times Square, New York, NY. from Dec **- Jan *rd. Unfortunately, my fianc* met with an accident right after booking the trip due to no fault of his own. When he initially went to the hospital, the physicians said that he just had bruised his ribs and would be able to recover soon. However over the next week, the pain and inflammation got worse...so upon getting a second opinion...the next set of exams should * fractured ribs and the physician said it would be a longer recovery time and advised him not to travel. I am so sorry but am asking for your help to please refund our hotel stay due to extenuating circumstances. Donumentation can be provided for office visits and the recommendation if necessary. Please take my request into consideration. It would be greatly appreciated since it was a trip we had wanted to make for a long time and again will have to postponesd and hopefully revisited at a later date. Thank you for your time and effort.

GetHuman1836441 did not yet indicate what Booking.com should do to make this right.

How GetHuman1836441 fixed the problem

We are waiting for GetHuman1836441 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1836441 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman1836441
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 7982 others
0 customers following this

Timeline

GetHuman1836441 started working on this issue
Dec 27th, 2018 12:23am

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies