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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1690842's own words
I booked a hotel for my son back in November **** for the dates of Dec. **- Dec.**rd ****. I called the Sheraton Centre Toronto Hotel today and they have no record of a reservation. The confirmation number we received is ********** for Connor Bruce McCreedy. WHY does the hotel not have any record of a reservation for him. I'm sending my ** year old and he's going to get to Toronto and not have a hotel room? In addition, I haven't been charged yet and the same room is now $*** less.
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