I am writing to cancel and request a refund for our booking for this Friday, December...

GetHuman1673146's customer service issue with Booking.com from December 2018

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The issue in GetHuman1673146's own words
I am writing to cancel and request a refund for our booking for this Friday, December *th in Buffalo, NY. I canceled online and then called the hotel but they said I needed to contact you folks for approval of a refund. They told me to call you and conference them in but we are in a hospice house with my mother unexpectedly and I relly can’t do a conference call. Out booking was for the Hampton in and Suites. *Thank you,*Kristen Rasmussen
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Booking.com

Customer service issue
Reported by GetHuman1673146
Dec 2nd, 2018 - 6 mons ago
I have an issue with Booking.com too
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Seen by 1 customer so far
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Timeline
GetHuman1673146 started working on this issue
Dec 2nd, 2018 1:57pm