I booked a hotel for one night on ******** called Wellington Tavern bed and breakfast...
GetHuman-m_el_azi's customer service issue with Booking.com from November 2018
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The issue in GetHuman-m_el_azi's own words
I booked a hotel for one night on ******** called Wellington Tavern bed and breakfast in Dewsbery and even I requested a quite room as I was going to an exam in the morning. When I went to check in I discovered that the hotel was actually in a pub and the amount of noise was extraordinary. I was shown my room by someone who was drunk. I have to leave instantly to search for another hotel which was quite difficult as it was on the day. *I booked this hotel a month in advance to discover that it was completely horrible to stay in to go to an important exam in the morning. **I really need a full refund of the money I paid. I can also send you a proof of the hotel I went to on the same night to sort this issue if that is needed.
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