we are travelling tomorrow morning to Europe for our holiday *we have hotels booked wit...

GetHuman-lynhildo's customer service issue with Booking.com from November 2018

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we are travelling tomorrow morning to Europe for our holiday *we have hotels booked with you **this morning APT tours cancelled our trip due to not enough water in the Rhien river **we now have no flights **can you help us get a refund on our hotels like Expedia have done please **confirmation number ********** and ********** *my email address is *****@***.com *my mobile is *************regards*Lyn Hildebrandt
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Booking.com

Customer service issue
Reported by GetHuman-lynhildo
Nov 30th, 2018 - 6 mons ago
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-lynhildo started working on this issue
Nov 30th, 2018 10:26am
GetHuman-lynhildo indicated the issue is not fixed yet.
Dec 1st, 2018 11:30am
GetHuman-lynhildo confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 12:55pm