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Before contacting them, items GetHuman1657784 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1657784's own words
Hi. I’m enquiring about a room I had booked for * nights at the Crown Towers Perth, WA. I made booking on the website booking.com and before I confirmed it I’m sure I read that I could pay at arrival. The property has contacted me back and said I must pay the full total price of the rooms ASAP or if not I pay the full price for cancellation. I would like to communicate with somebody from the booking.com website to get this sorted, please and thank you!
GetHuman1657784 did not yet indicate what Booking.com should do to make this right.
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