Booked MacDonald Hotel Livingston for Christmas Day night . Booking . Com said there we...

GetHuman-carodown's customer service issue with Booking.com from November 2018

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The issue in GetHuman-carodown's own words
Booked MacDonald Hotel Livingston for Christmas Day night . Booking . Com said there were no Classic double rooms available so had to pay £*** for a deluxe. Trip advisor appeared on screen after I had paid non refundable sum and offered Classic double for £** ! (£** with tax ) Feel cheated. Will not use Booking. Com again ! Would like Booking. com to change my booking to a Classic and refund the difference
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Booking.com

Customer service issue
Reported by GetHuman-carodown
Nov 25th, 2018 - 10 mons ago
I have an issue with Booking.com too
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Seen by 4 customers so far
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Timeline
GetHuman-carodown started working on this issue
Nov 25th, 2018 8:46pm