Booked MacDonald Hotel Livingston for Christmas Day night . Booking . Com said there we...
GetHuman-carodown's customer service issue with Booking.com from November 2018
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The issue in GetHuman-carodown's own words
Booked MacDonald Hotel Livingston for Christmas Day night . Booking . Com said there were no Classic double rooms available so had to pay £*** for a deluxe. Trip advisor appeared on screen after I had paid non refundable sum and offered Classic double for £** ! (£** with tax ) Feel cheated. Will not use Booking. Com again ! Would like Booking. com to change my booking to a Classic and refund the difference
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