Hello*I booked a room for a hostel in Malaga which is called solymel hostal and becaus...

GetHuman1491382's customer service issue with Booking.com from November 2018

9 views | 6377 similar | 0 following
Help with my Booking.com issue
Did we steer you to the right help?
Waiting to see if GetHuman1491382 got the right customer help using our suggestion.
First: share to improve GetHuman1491382's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1491382 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1491382's own words
Hello*I booked a room for a hostel in Malaga which is called solymel hostal and because I received no confirmation i kept triying and trying over and over again and accidentally booked three nights I think all on the **th of December where as I only want one night in ** th of December. The thing is why I kept doing over again was because I received no confirmation from the website saying you have now successfully booked yr room. All I saw was my bank details for a very split second. I would also like to know where you have obtained my bank details from as I certainly know I've not given them to you. So I'd like to know if you'd be so kind to explain I'd be very grateful. I've tried yr website to cancel the extra nights and I can't because I have no confirmation code . Please would you help me with this problem I have as if I was to pay €*** that would be almost all of my spending money for the holiday and would really mess my holiday up. I'm disabled and really need this holiday.**Kind Regards**Lisa Davis

GetHuman1491382 did not yet indicate what Booking.com should do to make this right.

How GetHuman1491382 fixed the problem

We are waiting for GetHuman1491382 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1491382 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman1491382
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 6377 others
0 customers following this

Timeline

GetHuman1491382 started working on this issue
Nov 4th, 2018 2:30pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies