just arrived at a hotel in San Miguel de Allende where we had to cart our luggage * blo...
GetHuman1461449's customer service issue with Booking.com from November 2018
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The issue in GetHuman1461449's own words
just arrived at a hotel in San Miguel de Allende where we had to cart our luggage * blocks, the street has gaping holes and they are working all night! This is the WORST ROOM & SERVICE we have ever received from Booking.com. SHAME ON YOU FOR MAKING A DIME ON US. WE ARE ON THE STREET SIDE AND CAN HEAR HEAVY MACHINERY. How dare you advertise an available room without telling the clients this. Find us another room immediately!
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