I made a reservation through booking.com at the Econo Lodge Hotel located at **** North...

GetHuman1433652's customer service issue with Booking.com from October 2018

Help with my Booking.com issue
The issue in GetHuman1433652's own words
I made a reservation through booking.com at the Econo Lodge Hotel located at **** North Dale Mabry Hwy, Tampa FL *****. I called the hotel three (*) times and they told me that they have not received anything from booking.com pertaining to this reservation and I cannot come down and pay for because it's not in their system.

GetHuman1433652 did not yet indicate what Booking.com should do to make this right.

How GetHuman1433652 fixed the problem
Don't use booking.com is the way to fix the problem. I made the reservation through booking .com. The hotel said they never received anything from booking.com and should call them. So I did. The young who I spoke claims she called them twice and wasn't able to reach them, BS. When I called the hotel they picked the phone immediately. Who is lying here? I associate the what number she called and at first, she would not tell me. I was on the phone with booking.com for ** minutes trying to resolve this. In the end, booking.com canceled my and suggested I go to another hotel for more money at my expense. I am not happy.
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Booking.com

Customer service issue
Reported by GetHuman1433652
Oct 28th, 2018 - 3 years ago
Fixed
GetHuman1433652 shared how to fix
Seen by 31 customers so far
Similar issue to 6145 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman1433652 started working on this issue
Oct 28th, 2018 2:59am
GetHuman1433652 confirmed the issue is fixed. Hooray!
Oct 28th, 2018 11:01pm
GetHuman1433652 confirmed the issue is fixed. Hooray!
Oct 28th, 2018 11:14pm

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