I cancelled my reservation at Hotel Lomas Del Volcan in Costa Rica in September. The...
GetHuman1375644's customer service issue with Booking.com from October 2018
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The issue in GetHuman1375644's own words
I cancelled my reservation at Hotel Lomas Del Volcan in Costa Rica in September. The cancellation deadline is February **** per booking. com. *I made the booking through Booking .com because the reservation could be cancelled and my deposit of $***.** returned. Since Booking.com acted as my agent. as of today **********, My deposit has not bee returned.I spoke to a Booking.co customer service agent. She was polite but offered no help.
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