The advertised price on the website was *** shekels - when I got the confirmation email...
GetHuman-bwasch's customer service issue with Booking.com from October 2018
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The advertised price on the website was *** shekels - when I got the confirmation email it said it would charge me **** shekels. This was not agreed upon. I cannot cancel because it is non refundable. I will not pay this I need confirmation that I will not be charged. Also I have gotten confirmation from the apartment owner that this is ok. However the property manager refuses to cooperate and says he doesn’t know how to cancel so he can’t do it. This is ridiculous. cancel and refund my booking immediately
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