I went to cancel my reservation and they would not allow it because we booked through b...

GetHuman1335333's customer service issue with Booking.com from October 2018

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The issue in GetHuman1335333's own words
I went to cancel my reservation and they would not allow it because we booked through booking.com and they said to call booking.com to cancel. We shouldn’t have to pay the $*** because the hurricane came through and we are unable to come there because of the damage done and we was unable to call because our phones died and we just got them charged. So please understand. We just want to cancel our reservations with no payment.
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Booking.com

Customer service issue
Reported by GetHuman1335333
Oct 12th, 2018 - 3d ago
I have an issue with Booking.com too
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Seen by 3 customers so far
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Timeline
GetHuman1335333 started working on this issue
Oct 12th 10:01pm