We were from *-* till **-* ** in Fini resort in Badenweiler. This hotel was booked for...

GetHuman-woodfine's customer service issue with Booking.com from October 2018

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The issue in GetHuman-woodfine's own words
We were from *-* till **-* ** in Fini resort in Badenweiler. This hotel was booked for us by booking.com.*At the hotel we requested for parking in the garage.*On your site it says that the price is euro * per day.*The hotel charged us euro ** per day.*The hotel say it is not their fault and that I have to complain at booking.com because they informed you already * years ago that the price was changed.*Totaly we paid euro ** too much. Please refund this amount on my account NL**rabo**********
Refund the amount of Euro ** on my account NL**RABO **********
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Booking.com

Customer service issue
Reported by GetHuman-woodfine
Oct 12th, 2018 - a mon ago
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Seen by 5 customers so far
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Timeline
GetHuman-woodfine started working on this issue
Oct 12th 1:14pm