*) Problem * **I booked one night (**-** Nov **) for Elm Courts Service Apartment *cfm...

GetHuman-tankeetu's customer service issue with Booking.com from October 2018

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The issue in GetHuman-tankeetu's own words
*) Problem * **I booked one night (**-** Nov **) for Elm Courts Service Apartment *cfm * :*********** for S$*** in which **% had been charged to my credit card.**I received a notification from Elm Courts on * Oct ** that my booking was successfully cancelled BUT was not cancelled by me.**I want to stay at Elm Courts on ** Nov **. Please help me to get back my room which I had booked.***) Problem **** Nights booking (** Nov - * Dec) at Metro Service Apartments (cfm * **********) for S$***.**I want to update my booking to * nite (* Dec - * Dec) but Booking.com appls does not allow me to do so. The reject message "my date is not available".**Please help me to update to * nite (* Dec - * Dec) at Metro Service Apartment in Peterborough.

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Booking.com

Customer service issue
Reported by GetHuman-tankeetu
Oct 8th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 5399 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-tankeetu started working on this issue
Oct 8th, 2018 4:39am
GetHuman-tankeetu indicated the issue is not fixed yet.
Oct 9th, 2018 6:42am

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